Messaging Consent Policy

Effective August 14, 2026

This Messaging Consent Policy applies to appointment-opening alerts and related messages sent through Empty Chair by participating tattoo shops.

1. Consent

By affirmatively opting in to messages from a participating shop, you authorize that identified shop and Empty Chair, acting as its service provider, to send automated or non-automated text messages and emails about appointment openings, claims, deposits, confirmations, changes, and cancellations. Consent is not a condition of purchasing tattoo services.

2. Message frequency and charges

Message frequency varies based on available appointments and your preferences. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

3. Opting out and help

Reply STOP to a text message to stop texts from the identified program. Reply HELP for help. You may also revoke consent through any reasonable method, including contacting the shop that enrolled you. After opting out, you may receive one confirmation message. To stop marketing emails, use the unsubscribe method in the email or contact the sending shop.

4. Shop responsibilities

Participating shops must collect and retain any consent required by law before uploading or messaging a customer, identify themselves in messages, use customer information only for authorized purposes, and promptly honor opt-out or consent-revocation requests. Purchased, rented, scraped, or otherwise unauthorized contact lists are prohibited.

5. Privacy and support

Our collection and use of information is described in the Privacy Policy. For help, contact the participating shop or email hello@emptychair.app.